Cancellation
DEPOSITS
RAINY DAY POLICY:
PARTY PACKAGE CHANGES
CORPORATE & BUSINESS EVENTS
Our policy is that we require a deposit to secure the date and time. This protects both parties from a last minute cancellation.
Thank you for your understanding.
- Non-refundable and non-transferable. Except in an unlikely event of a no-show
- When we reserved your time and date with a deposit, we turned away other clients. Thanks for understanding.
RAINY DAY POLICY:
- If your party is scheduled to be hosted outdoors, please make alternate arrangements indoors in the event of rain
- Our normal cancellation policy applies for cancellations due to weather
PARTY PACKAGE CHANGES
- Changes to your party package less than 10 days from the date of service, that results in a lesser/smaller package than the original, will result in a $25 fee.
- Changes to the date of your party that are given to us in less than 10-days' time will result in a $25 fee.
CORPORATE & BUSINESS EVENTS
- For cancellations less than 7 days prior to an event, 50% of the invoice is still due.
- Should Party Face Magic be contracted to do prep work such as customizing designs that are to be utilized during an event, and the event is cancelled, 100% of the invoice is still due.
Our policy is that we require a deposit to secure the date and time. This protects both parties from a last minute cancellation.
Thank you for your understanding.